Role OverviewAs a Customer Service Representative, you will be the first point of contact for customers and prospective customers, providing a prompt and professional manner. You will be responsible for managing incoming phone calls, walk-in business, and written correspondence, and directing such matters to the appropriate person or department.
What You Will Do
Your day-to-day responsibilities will include greeting and assisting customers, managing incoming calls and correspondence, providing clerical and administrative support, handling receivables and payables, and performing other related duties as assigned.
Why It Might Be a Fit
To be successful in this role, you will need strong interpersonal and customer service skills, analytical and problem-solving skills, multitasking and organizational skills, and the ability to answer a high volume of calls and/or emails daily.
Requirements
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to answer a high volume of calls and/or emails daily
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus
- 5 Paid Holidays
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