Customer Service Representative

Elements Massage
Concord, NH
Category Customer Service
Job Description
Role Overview

We are looking for a Customer Service Representative to work between 1 PM and 9 PM, including a Saturday shift. The right candidate will follow our proven sales process, sell the monthly Elements Wellness Program, and build customer loyalty.

What You Will Do

The main day-to-day responsibilities will be to sell the monthly Elements Wellness Program, process payments, and create a positive work environment for employees and the best experiences for clients.

Why It Might Be a Fit

The right candidate will be driven to create a great work environment and will be able to turn every client into a long-term member.

Requirements

  • Ability to follow our proven sales process
  • Prior retail sales experience preferred
  • Familiarity with modern office tools and systems
  • Scheduling and processing payments

Benefits

  • Free Services
  • Paid Time Off
  • Referral Bonus
  • Earned Free Monthly Massage
  • Discounted massages for friends and family
  • Discounts on upgraded services including Gift Cards
  • Commissions and Bonuses
  • Paid time off
  • Holiday Pay
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