Customer Service Representative

Community Choice Financial
Any Location, GA
Category Customer Service
Job Description
Role Overview

As a Customer Service Representative, you'll help people in your community access the financial solutions they need. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions while providing exceptional in-store experiences.

What You Will Do

You'll connect with customers, review and process transactions with accuracy, and offer personalized financial services. You'll also maintain customer information, build new business, and perform duties outside of the office.

Why It Might Be a Fit

If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then this role might be a good fit. You'll have opportunities for hands-on training, coaching, and development, and a comprehensive new hire program.

Requirements

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Meticulous attention to detail
  • Proficiency in using phones, POS system, Microsoft Office, and other computer systems
  • Valid driver's license, auto insurance, and personal vehicle
  • Background check required

Benefits

  • Paid on-the-job training
  • Comprehensive new hire program
  • Access to a robust learning management system
  • Cross brand training
  • Enrollment in a Key Holder Program
  • Performance-based career advancement
  • Educational Reimbursement Program
  • Multiple coverage choices for medical insurance
  • Traditional 401(k) and Roth 401(k) Retirement plan
  • Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Basic and Enhanced Voluntary benefits
  • Free access to mental health resources
  • Free access to exclusive discounts
  • Paid time off
  • Mileage compensation
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