Role OverviewWe are seeking a motivated, detailed Customer Service Representative to become part of our Customer Service Sales Support team. The qualified representative will be responsible for performing routine administrative and sales support duties, including process orders, prepare correspondence, and fulfill customer needs to ensure customer satisfaction.
What You Will Do
Perform administrative sales support tasks, data entry of customer orders, respond to customers regarding product orders, manage order information, prepare quotes, communicate with customers, and participate in departmental meetings.
Why It Might Be a Fit
Ideally 1-3 years' experience in customer service or related administrative sales support functions is required. Preferably in a semiconductor, electronics, or high-tech industry. Bilingual skills are a plus, especially Japanese.
Requirements
- 1-3 years' experience in customer service or related administrative sales support functions
- Minimum of HS degree or equivalent
- Database management and Microsoft Office Suite (Outlook, Word, and Excel at intermediate level)
- Internet and custom and other computerized-systems
- Detail-oriented and results-driven skills
- Professional business acumen
- Strong communication abilities - oral, written, and listening
- Effective organizational and negotiation skills
- Bilingual skills are a plus - Japanese, Spanish, Mandarin or Chinese
Benefits
- Competitive salary
- Benefits package
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