Role OverviewAs a Customer Service Representative, you'll help people in your community access financial solutions by building connections with our diverse customer base, processing transactions, and providing exceptional in-store experiences. You'll play a pivotal role in our high-performance environment and have opportunities for advancement.
What You Will Do
Your main responsibilities will include connecting with customers, processing transactions, offering personalized financial services, and maintaining office security protocols. You'll also participate in in-store and community events and maintain internal and external store appearance.
Why It Might Be a Fit
We're looking for someone with excellent verbal and written communication skills, attention to detail, and proficiency in using phones, POS systems, and computer systems. If you're a team player with a professional demeanor, you'll thrive in our dynamic and fast-paced environment.
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Meticulous attention to detail
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Must be at least 18 years of age (19 in Alabama)
- Background check required
Benefits
- Paid on-the-job training
- Comprehensive new hire program
- Access to learning management system
- Cross brand training
- Enrollment in Key Holder Program
- Performance-based career advancement
- Educational Reimbursement Program
- Multiple medical insurance options
- Traditional 401(k) and Roth 401(k) Retirement plan
- Company match program
- Company-Sponsored Life and AD&D Insurance
- Voluntary benefits
- Free access to mental health resources
- Discount Marketplace
- Paid time off
- Relaxed dress code
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