Role OverviewAs a Customer Service Representative at Crash Champions, you will be the first point of contact for customers and prospective customers, greeting and assisting them in a prompt and professional manner. You will be responsible for managing incoming phone calls, walk-in business, and written correspondence, and directing such matters to the appropriate person or department. You will also provide clerical and administrative support to the General Managers and Service Advisors.
What You Will Do
Your day-to-day responsibilities will include answering a high volume of calls and/or emails daily, handling receivables, payables, and entry of information into the accounting system and various spreadsheets. You will also be responsible for performing other related duties as assigned.
Why It Might Be a Fit
We are looking for someone with strong interpersonal and customer service skills, analytical and problem-solving skills, and multitasking and organizational skills. You will be a key member of our team, providing excellent service to our customers and supporting our General Managers and Service Advisors.
Requirements
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to answer a high volume of calls and/or emails daily
- Attentiveness and patience
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus
- 5 Paid Holidays
]]>