Role OverviewWe're seeking a dedicated and customer-focused Customer Service Representative to provide exceptional service for all customer segments. This role stands as a vital pillar within our team, directly contributing to our excellent customer service and branch operations.
What You Will Do
You'll have the opportunity to make a significant impact by fostering customer relationships and collaborating closely with our dedicated association staff. Your daily interactions will consist of providing excellent internal and external customer service, answering incoming calls, receipting payments, disbursing funds, and providing administrative assistance.
Why It Might Be a Fit
We empower employees to make the best decisions for the customer and the company. Our Total Rewards package includes 15 vacation days, 12 sick days, and 12 paid holidays per year, 401(k) plan, medical, dental, vision, STD, LTD, life/AD&D benefits, and more.
Requirements
- HS Diploma or Equivalent
- 2 + years customer service or office experience
- Banking experience preferred
Benefits
- 15 vacation days, 12 sick days, and 12 paid holidays per year
- 401(k) plan with up to a 9% employer contribution/match
- Medical, dental, vision, STD, LTD, life/AD&D benefits
- Logo Wear allowance ($150/year)
- Wellness Subsidy/Reimbursement & wellness programs ($400/year)
- Student Debt repayment program or tuition reimbursement ($6,000 lifetime maximum)
- Yearly bonus/incentive opportunity available to all benefit eligible employees
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