Role OverviewThe Customer Service Representative will greet visitors, answer incoming calls, and provide support for internal/external customers. The role requires a team player with excellent communication skills to work with the Customer Service and Operations teams.
What You Will Do
Responsibilities include greeting clients and vendors, answering phone calls, managing incoming/outgoing couriers, processing return samples, and entering samples into the CRM system.
Why It Might Be a Fit
The ideal candidate will have 3+ years of Receptionist or Customer Service experience, excellent communication skills, and proficiency in Microsoft Office and Outlook. The role offers opportunities for growth and development within the company.
Requirements
- 3+ years Receptionist or Customer Service experience
- Excellent professional, verbal and written communication skills
- Proficient in Microsoft Office and Outlook
- SAP or other CRM database experience a plus
- Clean driving record to assist with courier team, when needed
Benefits
- Medical, Dental and Vision Coverage
- 401k Company Matching
- Paid Time Off
- Wellness Program
- Education Assistance
- Volunteer Time Off
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