Role OverviewWe're seeking a Customer Service Representative to join our growing team. You'll be responsible for processing incoming calls and emails, relaying customer concerns, and generating daily manifests for Route Drivers and Service Technicians. You'll also provide backup support with daily sales reports, bank accounts, and month-end processes.
What You Will Do
Your main day-to-day responsibilities will include processing customer orders, relaying customer concerns, generating manifests, dispatching Service Technicians, and communicating sales leads. You'll also be responsible for keeping records of customer interactions and processing customer accounts.
Why It Might Be a Fit
We're looking for someone with a passion for delivering great service, a drive to succeed, and a commitment to excellence. If you're energized by a fast-paced environment and enjoy a supportive, team-oriented work culture, we'd love to hear from you.
Requirements
- High school diploma or equivalent
- At least 1 year of office experience required
Benefits
- Starting hourly rate of $20.00
- 401(k) and company matching
- Medical, Dental and Vision Insurance
- Employee Assistance Program
- Flexible Spending Account
- Life insurance
- Paid vacation and sick time
- 9 paid holidays
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