Role OverviewAs a Customer Service Representative, you'll help people in your community access the financial solutions they need by building connections with our diverse customer base and processing transactions. You'll play a pivotal role in our high-performance environment.
What You Will Do
You'll connect with customers, review and process transactions, and offer personalized financial services. You'll also build new business, assist with customer account management, and maintain store appearance.
Why It Might Be a Fit
We're looking for someone with excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. If you're looking for a career with opportunities for advancement, this might be a good fit.
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Meticulous attention to detail
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Ability to meet physical demands of the position
Benefits
- Paid on-the-job training
- Comprehensive new hire program
- Access to learning management system
- Cross brand training
- Enrollment in Key Holder Program
- Performance-based career advancement
- Educational Reimbursement Program
- Multiple medical insurance options
- Traditional 401(k) and Roth 401(k) Retirement plan
- Company-Sponsored Life and AD&D Insurance
- Voluntary benefits
- Employee Assistance Program
- Discount Marketplace
- Paid time off
- Relaxed dress code
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