Role OverviewJoin our close-knit team of dedicated professionals as a Customer Service Representative. We need someone to provide exceptional customer service through phone, email, and in-person interactions. The ideal candidate will engage with customers, build strong relationships, and assist with product selection. This role requires excellent communication skills, organizational skills, and the ability to multitask.
What You Will Do
As a Customer Service Representative, you will provide a variety of support, including servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions. You will also follow up with customers on quotes, inquiries, and sales opportunities, process sales transactions, and create shipping orders and packing lists.
Why It Might Be a Fit
If you are a goal-oriented individual with a focus on delivering excellent customer service, this role may be a good fit for you. We offer a competitive salary, comprehensive benefits package, career opportunities, and an environment of creativity and growth. We are proud to support our U.S. military, veterans, and their families.
Requirements
- High School Diploma or GED equivalency
- 1 or more years of customer service experience
- Focus on customer account management is preferred
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
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