Customer Service Representative

The Customer Service Representative (CSR) is responsible for coordination of all activities necessary to provide sales, service and distribution support to our customers. The CSR is the direct interface with customers and responsible for addressing customer needs and coordinating problem solving in concert with Sales and cross-functional partners.

What You Will Do

Manage customer purchase orders, analysis of inventory and customer demand, partner with Sales in support of customer needs, manage customer records with customer and internal partners, foster teamwork and collaboration, back up colleagues as needed, and travel on an infrequent basis in support of sales efforts.

Why It Might Be a Fit

Must be self-motivated, extremely organized, able to multi-task in a dynamic business environment and work well with others, individual must have the ability to contribute independently and within a team environment.

Requirements

• Bachelor’s degree in related field (Business, Supply Chain, International Business, Sales, Marketing preferred)
• Excellent communication skills, both written and oral required
• Excellent computer skills including strong proficiency in Excel and Word; SAP and Sales Force experience desired
• Self-motivated, extremely organized, able to multi-task in a dynamic business environment and work well with others
• Ability to contribute independently and within a team environment
• Relevant customer service, sales, supply chain or manufacturing experience is valued but not required
• Relevant product knowledge is valued but not required