Customer Service Representative

Ashley Furniture Industries
Any Location, CA
Category Customer Service
Job Description
Role Overview

The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer. This position serves as the first point of contact for customers, providing administrative support to store operations while assisting with various office functions.

What You Will Do

Greet all customers in a warm, professional manner, provide exceptional customer service, process sales orders accurately, and maintain accurate customer account information.

Why It Might Be a Fit

Legally authorized to work in the US, at least 18 years old, high school diploma or equivalent, 1 year of customer service, office, and/or administrative experience, preferred.

Requirements

  • Legally authorized to work in the US
  • At least 18 years old
  • High school diploma or equivalent
  • Knowledgeable Microsoft Office Suite and system transactions
  • 1 year of customer service, office, and/or administrative experience, preferred

Benefits

  • Extended health, dental benefits, and vision insurance
  • Employee Discount from 10% - 30%
  • Life/Disability Insurance
  • Flex Spending Account
  • 401K
  • Paid Time off
  • 80 hours paid vacation
  • 40 hours of California Paid Sick Leave
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