Customer Service Representative

WAFD Bank
Any Location, WA
Category Customer Service
Job Description
Role Overview

Join WaFd Bank as a Customer Service Representative to help strengthen your community's financial health. You'll work in a highly engaged work environment where value is placed on being kind to clients and colleagues. As a CSR, you'll provide a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.

What You Will Do

Your day-to-day responsibilities will include providing efficient and accurate banking transactions, serving clients with a positive first impression, and adhering to bank policies and procedures.

Why It Might Be a Fit

This role is a great fit for someone who wants to start a professional career with Monday through Friday work hours and weekends off, and who is looking for a comprehensive benefits package and opportunities for growth.

Requirements

  • High school diploma or approved equivalent
  • Basic math skills, 10-key and keyboarding
  • Proficient in standard Microsoft Office tools
  • Well-developed smart phone and digital channel skills
  • Previous work in retail, consumer service delivery, or client relations

Benefits

  • Paid time off for vacation, sick days, and holidays
  • Health insurance
  • Stock options
  • 401(k) plan
  • Paid Parental Leave
  • Life and AD&D insurance
  • Long-term disability
  • Tuition Reimbursement
  • Employee assistance programs
  • Pre-tax health and dependent-care spending plans
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