Role OverviewAs a Customer Service Representative, you'll help people in your community access the financial solutions they need by building connections with our diverse customer base, processing transactions, and providing exceptional in-store experiences. You'll play a pivotal role in our high-performance environment and have opportunities for advancement.
What You Will Do
Your main day-to-day responsibilities will include connecting with customers, reviewing and processing transactions, offering personalized financial services, and maintaining internal and external store appearance. You'll also participate in ongoing training and stay current on product and process changes.
Why It Might Be a Fit
We're looking for candidates with excellent verbal and written communication skills, meticulous attention to detail, and proficiency in using phones, POS systems, and other computer systems. If you're a team player with a professional demeanor, we encourage you to apply.
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Meticulous attention to detail
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Must be at least 18 years of age (19 in Alabama)
- Background check required
Benefits
- Paid on-the-job training
- Comprehensive new hire program
- Access to a robust learning management system
- Cross brand training
- Enrollment in a Key Holder Program
- Performance-based career advancement
- Educational Reimbursement Program
- Multiple coverage choices for medical insurance
- Traditional 401(k) and Roth 401(k) Retirement plan
- Company-Sponsored Life and AD&D Insurance
- Basic and Enhanced Voluntary benefits
- Free access to mental health resources
- Free access to exclusive discounts
- Paid time off
- Relaxed, business casual dress code
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