Customer Service Representative

Domino
Any Location, IL
Category Customer Service
Job Description
Role Overview

The Customer Service Representative will be the face of Domino's Pizza, ensuring customers receive exceptional service and delicious pizzas. The role involves answering phone calls, taking customer orders, preparing and making pizzas, processing transactions, and maintaining a clean work environment.

What You Will Do

The main day-to-day responsibilities include answering incoming phone calls, taking customer orders accurately, preparing and making pizzas, processing cash and credit card transactions, and maintaining a clean and organized work environment.

Why It Might Be a Fit

The ideal candidate will have excellent customer service skills, strong communication abilities, basic math skills, and the ability to follow directions and adhere to company procedures. The role requires flexibility to work weekends, holidays, and various shifts as needed.

Requirements

  • Excellent customer service skills
  • Strong communication abilities
  • Basic math skills
  • Ability to follow directions and adhere to company procedures
  • Physical stamina to stand for extended periods and lift up to 25 lbs
  • Flexibility to work weekends, holidays, and various shifts as needed
  • Multitasking capabilities
  • Basic computer skills
  • Food handling experience or knowledge (not required)
  • High school diploma or equivalent (preferred)
  • Ability to pass a pre-employment drug test and criminal background check

Benefits

  • Confidentiality of information according to EEO guidelines
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