Role OverviewAs a Customer Service Representative, you'll help people in your community access financial solutions by building connections with customers, processing transactions, and providing exceptional in-store experiences. You'll work in a dynamic and fast-paced environment, processing transactions, and maintaining office security protocols.
What You Will Do
Your main responsibilities will include connecting with customers, reviewing and processing transactions, building new business, and maintaining internal and external store appearance. You'll also engage in ongoing training and stay current on product and process changes.
Why It Might Be a Fit
We're looking for candidates with excellent verbal and written communication skills, attention to detail, and proficiency in using phones, POS systems, and computer systems. If you're looking for an opportunity to advance at a fast-growing company, this might be a good fit.
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Meticulous attention to detail
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Must be at least 18 years of age (19 in Alabama)
- Background check required
Benefits
- Paid on-the-job training
- Comprehensive new hire program
- Access to a robust learning management system
- Cross brand training
- Enrollment in a Key Holder Program
- Performance-based career advancement
- Educational Reimbursement Program
- Multiple coverage choices for medical insurance
- Traditional 401(k) and Roth 401(k) Retirement plan
- Company-Sponsored Life and AD&D Insurance
- Basic and Enhanced Voluntary benefits
- Free access to mental health resources
- Free access to exclusive discounts
- Paid time off
- Relaxed, business casual dress code
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