Customer Service Representative

As a law enforcement Customer Service Representative, you will work in a dual role consisting of working directly with law enforcement personnel and managing customer accounts. This position requires knowledge of the Emergency Responder Equipment market and the ability to learn about product offerings.

What You Will Do

Serve as primary point of contact for law enforcement customers, answer inquiries, resolve complaints, and provide updates on new products. Learn and gain a thorough understanding of all product offerings, educate customers, and provide quality face-to-face customer service interactions.

Why It Might Be a Fit

This position requires strong communication skills, ability to multi-task, and a high degree of integrity. You will work in a team environment and be able to build and maintain profitable relationships with customers.

Requirements

• Ability to quickly understand and articulate all product offerings
• Highly organized and detail-oriented
• Strong ability to multi-task
• Strong team player and able to work well with others
• Effective communication skills (written and oral)
• Strong self-starter with a solid work ethic
• Demonstrated good judgement and a high degree of integrity
• A history of continuing professional and personal development

Benefits

• Paid holidays