Role OverviewAs a Customer Service Representative, you'll help people in your community access the financial solutions they need by building connections with our diverse customer base, processing transactions, and providing exceptional in-store experiences.
What You Will Do
You'll connect with customers, review and process transactions, and maintain customer information with precision and integrity. You'll also build new business, assist with account management, and participate in in-store and community events.
Why It Might Be a Fit
If you're looking for an opportunity to advance at a fast-growing, profitable, and impact-driven company, this role might be a good fit. You'll receive hands-on training, coaching, and development to help you succeed in your long-term career.
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Meticulous attention to detail
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Ability to meet physical demands of the position
Benefits
- Paid on-the-job training
- Comprehensive new hire program
- Access to a robust learning management system
- Cross brand training
- Enrollment in a Key Holder Program
- Performance-based career advancement
- Educational Reimbursement Program
- Multiple coverage choices for medical insurance
- Traditional 401(k) and Roth 401(k) Retirement plan
- Company-Sponsored Life and AD&D Insurance
- Basic and Enhanced Voluntary benefits
- Free access to mental health resources
- Free access to exclusive discounts
- Paid time off
- Relaxed, business casual dress code
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