Customer Service Representative

Retif Oil & Fuel
Any Location, LA
Category Customer Service
Job Description
Role Overview

This is an in-office position located in Harvey, LA, where you will work with a team to deliver energy to build communities. You will interact with customers in industries like transportation, construction, marine, and retail. The ideal candidate values trust, team, fun, making an impact, and learning and evolving.

What You Will Do

You will answer/transfer high volume telephone calls, maintain customer accounts, provide product and/or service information to customers, accurately order requested products, build and sustain relationships with customers, and manage customer concerns and provide solutions when possible.

Why It Might Be a Fit

The ideal candidate has excellent telephone skills, can multi-task, prioritize, and manage time effectively, and has computer skills in Word, Excel, and Outlook. You will work effectively as a team contributor and independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Requirements

  • High school diploma/GED or equivalent required
  • Excellent telephone skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Computer skills: Word, Excel, Outlook, etc.

Benefits

  • 401(k) Retirement Plan
  • Paid time off
  • Paid holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account (FSA)
  • Company paid disability insurance
  • Company paid life insurance
  • Company paid AD&D insurance
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