Role OverviewThis position requires working in a dual role, consisting of working directly with law enforcement personnel and managing customer accounts. The representative will be responsible for outfitting individuals with tactical gear, measuring for body armor and new uniforms, and completing checkout procedures. They will also respond to customer inquiries and order requests via phone and email.
What You Will Do
The duties and responsibilities include serving as the primary point of contact for law enforcement customers, answering inquiries, resolving complaints, and providing updates on new products. The representative will also size customers in-store for uniforms, equipment, body armor, and related items, and process customer Purchase Orders accurately via phone and email.
Why It Might Be a Fit
The ideal candidate will have a strong ability to multi-task, effective communication skills, and a high degree of integrity. They will also have a history of continuing professional and personal development, and a strong work ethic.
Requirements
- High School Diploma
- 1+ years of work experience with high-volume data entry
- 2+ years of experience with face-to-face customer service or customer account management
Benefits
- medical
- dental
- vision
- life insurance
- long term disability
- flexible spending plan
- 401(k) retirement plan
- commuter plan
- wellness program
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