Customer Service Representative

U-Haul
West Columbia, SC
Category Customer Service
Job Description
Role Overview

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys.

What You Will Do

You will assist customers inside and outside a U-Haul center with U-Haul products and services, use smartphone-based U-Scan technology to manage rentals and inventory, and perform various tasks such as cleaning and inspecting equipment, answering questions, and preparing rental invoices.

Why It Might Be a Fit

This position offers on-the-job education, a $100 hiring bonus, and a $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

Requirements

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Benefits

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans
  • Paid holidays, vacation, and sick days
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program
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