Customer Service Representative

PRATT INDUSTRIES U.S.A.
Beloit, WI
Category Customer Service
Job Description
Role Overview

Join Our Team at Pratt (Beloit Corrugating), LLC! A Customer Service Representative is responsible for taking and processing customer orders, addressing all customer inquiries and complaints, and making sure that the customer is always satisfied.

What You Will Do

Take customer orders, process billing, handle customer complaints and questions, and maintain customer files.

Why It Might Be a Fit

Prior customer service experience, preferably in a manufacturing or warehouse environment, and excellent communication skills are required.

Requirements

  • High school diploma or GED
  • Proficiency in office software (Microsoft Office Suite)
  • Exceptional organizational and time-management abilities
  • Strong verbal and written communication skills
  • Prior customer service experience, preferably in a manufacturing or warehouse environment

Benefits

  • Paid Holidays from DAY 1
  • Health Insurance and Wellness Program within 1 Month of hire
  • 401(k) with match after 3 Months
  • Paid vacation Days after 6 Months
  • Full tuition reimbursement and PAID childbearing/parenting leave after 12 months
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