Customer Service Representative

U-Haul
Madison, WI
Category Customer Service
Job Description
Role Overview

The Customer Service Representative will work as part of a supportive team to provide exceptional service to customers, assist with equipment inspection and maintenance, and use technology to dispatch and return equipment.

What You Will Do

The main responsibilities include assisting customers, inspecting and maintaining equipment, using technology to dispatch and return equipment, and participating in ongoing continuous education through U-Haul University.

Why It Might Be a Fit

The role offers career stability, opportunities for advancement, and a supportive work environment, making it a good fit for motivated and friendly individuals.

Requirements

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Benefits

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans
  • Paid holidays, vacation, and sick days
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program
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