Customer Service Representative

U-Haul
Charlotte, NC
Category Customer Service
Job Description
Role Overview

U-Haul is seeking a friendly and motivated Customer Service Representative to work as part of a supportive team, providing exceptional service to customers and ensuring they receive the help they need on their journeys.

What You Will Do

As a Customer Service Representative, you will assist customers, use technology to dispatch and return equipment, and perform various tasks such as inspecting and maintaining equipment, assisting customers, and participating in ongoing continuous education through U-Haul University.

Why It Might Be a Fit

This position offers career stability, opportunities for advancement, and a range of benefits, including health insurance, paid holidays, and a 401(k) Savings Plan.

Requirements

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Benefits

  • Health insurance & Prescription plans
  • Paid holidays, vacation, and sick days
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey’s SmartDollar Program
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