Customer Service Representative

The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues.

What You Will Do

Answers incoming calls, assists existing customers, provides service quotes, establishes customer accounts, and provides customer retention.

Why It Might Be a Fit

Must be able to handle a heavy volume of calls, have excellent verbal and written skills, and be able to multitask and prioritize work activities.

Requirements

• Ability to handle a heavy volume of calls in a professional and efficient manner
• Excellent verbal, written and analytical skills
• Computer proficiency in MS Office and strong typing Skills
• Ability to multi task
• Ability to react well under pressure and treat others with respect

Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job