Role OverviewThe Customer Service Representative will provide exceptional customer service to ZO Skin Health customers, both internal and external.
What You Will Do
Interact with customers via telephone, email, online chat, or in person to respond to questions and support the Customer Service email account.
Why It Might Be a Fit
Must demonstrate proficiency with company systems within 90 days of hire, and have strong communication and problem-solving skills.
Requirements
- Minimum of 2 years' experience in customer service
- Excellent verbal and written communication skills, including active listening
- Strong computer skills, utilizing the Microsoft suite and multiple applications simultaneously
- Demonstrated service focus, problem solving, decision making and time management
- Strong willingness to learn and follow detailed instructions
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