Role OverviewAs a Customer Service Representative at Southco, you'll be the go-to partner for our internal and external customers, providing responsive service and sales support built on in-depth knowledge of our products, processes and systems.
What You Will Do
Deliver outstanding customer support, own key customer relationships, grow the business, collaborate across functions, keep learning and growing, and drive continuous improvement.
Why It Might Be a Fit
You'll be a customer-focused, results-oriented, relationship builder, adaptable and resilient, curious and proactive, and growth-minded individual who takes ownership of goals and suggests better ways to reach them.
Requirements
- An Associate's Degree (required); a Bachelor's Degree in Business Management, Engineering, Marketing or equivalent is preferred.
- 0–3 years of experience, ideally in a technical sales or service-oriented role.
- Strong technical aptitude and computer literacy.
- Excellent written, verbal and telephone communication skills.
- Language skills based on your region:
Benefits
- Competitive base salary and performance-based incentives
- Comprehensive health, dental, and vision coverage
- Retirement savings plan with company contribution
- Paid time off and holidays
- Opportunities for professional growth within a global marketing organization
- Direct, high-visibility partnership with Product Management, Sales, and Industry Marketing leaders
- Generous time off – starting at 3 weeks of annualized PTO
- 9 company holidays plus 2 floating holidays
- 401(k) Savings and Investment Plan
- Employee Stock Ownership Plan
- Medical, Dental, Vision, Flexible Spending and Health Savings Accounts
- Company paid Life & Disability Insurance
- Great Tuition Reimbursement program
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