Role OverviewEmovis is hiring Customer Service Representatives to provide excellent customer service to customers. The role involves handling a high volume of inbound calls in a structured, fast-paced environment.
What You Will Do
The job requires navigating multiple systems while speaking with customers in real time, following specific scripts and verification processes with high accuracy, and managing difficult or frustrated customers while maintaining professionalism and control.
Why It Might Be a Fit
The ideal candidate is someone who is comfortable being measured on daily performance metrics, can work in a fast-paced environment, and is flexible to work any shift within operating hours.
Requirements
- High School Diploma
- 6 months of customer service experience
- Ability to type notes into customer accounts
- Computer skills, working in various platforms, etc.
- Recognize, apply and explain product or service knowledge
Benefits
- PTO (Paid Time Off)
- Medical, Dental, & Vision Insurance
- Holiday Pay
- FSA, HSA, 401K plans
- Reward & Recognition
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