Role OverviewUnited Safety and Survivability Corporation is seeking a Customer Service Representative to provide product and service information, resolve customer issues, and process orders. The role is integral to improving the company's position in the industry and requires managing customer projects, collaborating with internal departments, and making informed decisions.
What You Will Do
Responsibilities include maintaining customer service standards, reviewing quotes, resolving customer issues, scheduling orders, and managing customer relationships. The role also involves collaborating with peers, following up on product delivery, and providing feedback to the company.
Why It Might Be a Fit
The ideal candidate will have a passion for delivering excellent customer service, be able to work in a fast-paced environment, and be committed to continuous growth and advancement.
Requirements
- Maintain superior customer service standards
- Review requests for quotes and create quotes
- Evaluate and resolve customer issues
- Schedule orders to meet customer requirements
- Manage customer relationships
- Collaborate with peers
- Follow up on product delivery
- Provide feedback to the company
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