Role OverviewInertial Aerospace is hiring a full-time Customer Service Representative to join our Avionics team. The CSR acts as the liaison between the customer and Inertial’s operations team, handling customer inquiries, quotes, and repair orders.
What You Will Do
Process quotes, handle pricing and quoting, email completed quotes, update ERP system, process warranty paperwork, ship and invoice, and answer incoming calls.
Why It Might Be a Fit
This is an excellent opportunity for a motivated professional who enjoys challenges, values continuous learning, and is seeking long-term growth within a successful organization.
Requirements
- Three (3) years’ experience in a related field
- Proficient use of English grammar, spelling, and punctuation
- Friendly telephone skills
- Proficient use of Microsoft Office: Word, Excel, and Outlook
- Strong organizational skills
- Ability to multi-task and prioritize
- Ability to work in a team environment
- Highly responsive to internal and external customer requirements
- Aviation related experience preferred
- Excellent English communication skills
- Ability to work in a fast-paced environment
- Excellent attendance and a positive attitude
Benefits
- Competitive compensation
- Strong 401(k) program
- Comprehensive benefits including medical, dental, life, and disability insurance
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