Role OverviewArrow Exterminators is hiring a full-time Customer Service Representative to provide service support and administration to internal and external customers. The role is paid at an hourly rate based on experience. The representative will serve as the first point of contact for customers, assist with scheduling services, taking payments, and updating customer files. They will also work to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid.
What You Will Do
The day-to-day responsibilities of the Customer Service Representative include acting as a detective to determine problems and find solutions, assisting with scheduling services, taking payments, and updating customer files. They will also work to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid.
Why It Might Be a Fit
The ideal candidate will have a working knowledge of Microsoft Office Suite, a high school diploma or equivalent, and the ability to present a professional appearance. They will also be able to work a 40-hour workweek and be willing to work minimal overtime as needed.
Requirements
- Working knowledge of Microsoft Office Suite
- High school diploma or equivalent
- Present a professional appearance
- Able to work a 40-hour (minimum) workweek
- Willing to work minimal overtime as needed
Benefits
- Generous time off
- 11 paid holidays
- 401(k) with company match
- Roth IRA
- Medical, dental, and vision insurance
- High deductible HSA
- Telemedicine
- Disability, cancer, and accident insurance
- Health & wellness suite
- Company-paid + additional, optional, life insurance
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