Customer Service Representative

DXP Enterprises
Any Location, PA
Category Sales
Job Description
Role Overview

Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries, process orders, and assist the outside sales team.

What You Will Do

Respond to customer inquiries, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders, and process sales data via computer.

Why It Might Be a Fit

The ideal candidate will have 2-3 years of work experience with pumps, pump parts, bearings, and/or power transmission products, excellent communication skills, and the ability to work independently.

Requirements

  • 2-3 years of work experience with pumps, pump parts, bearings, and/or power transmission products
  • Excellent communication skills
  • Enthusiasm and ability to work independently
  • Prior inside sales/customer service experience
  • Data entry skills, organization, multi-tasking, and customer focus

Benefits

  • Comprehensive benefits package
  • Medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits
  • 401(k) plan
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