Role OverviewCustomer Service Representative is the first impression of the company, answering inbound calls, building trust, and confidently turning conversations into booked appointments.
What You Will Do
Answer inbound calls, ask questions, build trust, schedule services, handle questions and objections, document customer information, and work closely with dispatch and field teams.
Why It Might Be a Fit
The ideal candidate has previous customer service experience, excellent communication skills, and is comfortable with goals, coaching, and measurable results.
Requirements
- Previous customer service, call center, inside sales, scheduling, hospitality, or other customer-facing experience
- An excellent communicator who sounds confident and professional on the phone
- Strong multitasking, problem-solving, and computer skills
- Dependable, positive, and motivated to perform
- Comfortable with goals, coaching, and measurable results
Benefits
- Medical, dental, and vision benefits
- 401(k) with company match
- Paid training and ongoing coaching
- Opportunities for advancement
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