Customer Service Representative

ABC Legal Services
Longmont, CO
Category Administration
Job Description
ABC Legal Services is seeking a Customer Support Specialist to maintain administrative tasks on their website. The role involves handling customer inquiries through email, chat, and calls, ensuring timely responses and resolving issues. They emphasize a team-oriented approach, learning from the team, and contributing to customer satisfaction.

Requirements

  • Prior customer support experience preferred
  • Technically savvy
  • Detail-oriented
  • Excellent verbal and written communication skills
  • Ability to update company handbooks
  • Use of docketly's features

Benefits

  • Comprehensive Medical, Dental Vision Coverage
  • 401K plan with company matching
  • Transit benefits
  • Excellent growth opportunities
  • Starting Pay: $20.00 to $22.00 per hour
  • Full-time, Monday through Friday, On-site
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