Customer Service Representative

TMX Finance Family of Companies
Birmingham, AL
Category Finance
Job Description
This Customer Service Representative role at Community Choice Financial (CCF) involves assisting customers with financial transactions in a fast-paced environment. The position offers hands-on training, coaching, and development, and aims to provide opportunities for career advancement within a thriving company. The role requires accuracy, attention to detail, and a commitment to customer satisfaction.

Requirements

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Meticulous attention to detail and ability to accurately enter data.
  • Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
  • Must be at least 18 years of age (19 in Alabama).
  • Background check required.

Benefits

  • Paid on-the-job training and a comprehensive new hire program
  • Access to a robust learning management system
  • Cross brand training
  • Educational Reimbursement Program
  • Discount Marketplace
  • Paid time off
  • Life and AD&D Insurance
  • Medical, Vision, and Dental Insurance
  • 401(k) Retirement plan
  • Roth 401(k) Retirement plan
  • Life Insurance
  • Disability Insurance
  • Pet Insurance
  • Employee Assistance Program
  • Employee Discount Program
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