Customer Service Representative

TMX Finance Family of Companies

Elk Grove, CA

Category Finance

Job Description

This Customer Service Representative position at a fast-growing company in Elk Grove, CA, involves building relationships with customers, processing transactions (cash cashing, money transfers, and payments), and providing exceptional in-store experiences. Hands-on training and coaching are offered, and the position emphasizes long-term career advancement within a dynamic and profitable environment. This role focuses on providing financial services to a diverse customer base.

Requirements

Connect with customers to cultivate lasting relationships.
Review, validate, and process customer transactions.
Enter and maintain customer information with precision and integrity.
Perform duties outside of the office as directed.
Maintain a full-time work schedule with regular, in-person attendance.

Benefits

Paid on-the-job training
Comprehensive new hire program
Learning management system
Cross brand training
Leadership development programs
Career advancement opportunities
Educational reimbursement program
Medical, vision, disability insurance
401(k) Retirement plan
Life and AD&D insurance
Dental, vision, disability and life insurance
Employee Assistance Program
Discount Marketplace
Paid time off
Business casual dress code

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