Customer Service Representative

Parallelle
New York, NY
Category Customer Service
Job Description
We're looking for a Customer Service Representative to support our e-commerce operations by managing customer inquiries with clarity, efficiency, and good judgment.

Requirements

  • Experience in customer service or a similar support role
  • Ability to communicate clearly and professionally in writing
  • Comfortable working independently and managing multiple tickets at once
  • Use good judgment and stay calm when handling customer issues
  • Value resolving problems efficiently and keeping interactions respectful

Benefits

  • Hourly pay range: $25–$30 per hour, depending on experience
  • Full-time, onsite role
  • Opportunity to support a growing brand with clear systems and expectations
  • Health, PTO, and additional perks aligned with Parallelle’s policies
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