Customer Service Representative

Child & Family Guidance Center
Dallas, TX
Category Customer Service
Job Description
The Call Center Customer Service Representative provides support to adults, children and families with mental health needs via telephonic services, ensuring delivery of quality and costs effective services.

Requirements

  • Strong phone, verbal, written and organizational skills
  • Customer focus and strong active listening skills
  • Ability to multi-task and manage time effectively
  • Proficient with using computers and basic office-based software
  • Able to follow written and verbal instructions
  • Excellent phone and customer service etiquette
  • Ability to ensure quality services to internal and external clients
  • Ability to be timely, dependable and reliable
  • Possesses computer skills with proficiency in data entry and keyboarding skills
  • Able to work in a high-volume and fast paced setting
  • Self-motivated, detail-oriented individual with a team player

Benefits

  • Comprehensive benefits offered
  • Paid time off (vacation and sick time)
]]>