Customer Service Representative

IBP
Greensboro, NC
Category Customer Service
Job Description
We are seeking a passionate and dedicated Customer Service Representative to join our team! Custom Door & Gate is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge, and excellent customer service - these aren't just words; they represent how Custom Door & Gate does business.

Requirements

  • 1-2 years of customer service experience
  • Knowledge of accounting and CRM software
  • Fluent English/Spanish language skills a plus
  • Knowledge of Microsoft Office products, including Word, Excel, and Outlook
  • Excellent communication and interpersonal skills
  • Ability to prioritize, multitask, and manage time efficiently
  • Knowledge of customer service ethics, principles, and procedures

Benefits

  • Competitive hourly wage
  • Medical, dental, and vision coverage
  • Company Paid Life Insurance
  • IBP Foundation
  • Scholarship opportunities
  • Paid vacation and holidays
  • Employee Financial Assistance Program
  • Opportunities for growth and advancement
  • 401(K) with company matching
  • Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance)
]]>