Customer Service Representative

Drive IT
New York, NY
Job Description
We are seeking a Customer Service Representative to join our team. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. The role involves communicating with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions.

Requirements

  • Associates Degree
  • Previous experience as a Customer Service Representative or in a similar role
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills

Benefits

  • Company parties
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
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