Customer Service Representative

Requirements

• Must possess the ability to work well with all kinds of people and enjoy heavy customer service tasks
• Previous banking experience and/or customer service experience in related field preferred
• Knowledge of policies and procedures as well as federal guidelines
• Ability to acquire an understanding of BancFirst products and services
• Proficient in computer usage, strong knowledge of Microsoft Office
• Able to communicate professionally both verbally and in writing
• Must be able to interact with other offices and departments for accurate resolutions to problems and errors, while continuing to complete job tasks in a timely manner
• Must be flexible and able to work additional hours when crucial to the branch environment
• Critical thinking skills
• Work well under stress and deadlines while managing multiple tasks
• Must demonstrate a business professional image and demeanor at all times
• Attendance and punctuality is an essential function of the job

Benefits

• Retirement Plan
• 401k Matching