Role OverviewCustomer Service Representatives assist Dayton Freight customers with inquiries, including freight pickup requests, rate quotes, and shipment tracing. They maintain excellent communication with external and internal customers, and may assist with payroll, data entry, and freight reports.
What You Will Do
Responsibilities include assisting the Service Center Manager, taking and delivering messages, providing assistance to Drivers, preparing bills of lading, and maintaining excellent communication with customers.
Why It Might Be a Fit
The ideal candidate has excellent communication and customer service skills, experience with handling a high volume of phone calls, and is skilled in Microsoft Office Programs.
Requirements
- Skillful in Microsoft Office Programs
- Excellent keyboarding skills
- Has worked in a fast paced environment and has excellent attention to detail
- Experience with handling a high volume of phone calls
- Exceptional communication and customer service skills
- Legally eligible to work in the United States
- Must be at least 18 years of age
- Fluent in English
Benefits
- Competitive weekly pay
- Quick advancement
- Customized training program
- Professional, positive and people-centered work environment
- Modern facilities
- 401(k) plan, Company Match
- Paid holidays (8)
- Paid vacation and personal days
- Health, Dental, Vision, AD&D
- Comprehensive benefits package
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