Role OverviewThe Customer Service Representative is responsible for providing excellent customer service, answering phones, and maintaining the lobby area of the bank. They will also assist with various tasks such as ordering supplies, coordinating mail, and performing notary services.
What You Will Do
The main day-to-day responsibilities of this role include answering phones, greeting customers, and providing customer assistance. They will also be responsible for maintaining the lobby area, ordering supplies, and performing various administrative tasks.
Why It Might Be a Fit
This role requires strong communication and customer service skills, as well as the ability to work effectively in a team. The ideal candidate will be adaptable, have strong organizational skills, and be able to work effectively with AI tools.
Requirements
- High school degree or GED
- One (1) year customer service experience
- Experience in the financial industry beneficial
- Experience with Microsoft Excel, Word, PowerPoint, and Outlook
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Retirement (401k) savings
- Life and AD&D insurance
- Short and Long-term disability insurance
- Paid Time Off (PTO)
- Volunteer Time Off
- Paid Parental Leave
- Pet Insurance
]]>