Customer Service Representative (Remote – Full-Time)

Sound Decisions
Any Location, KS
Job Description
We are seeking a proactive and detail-oriented Customer Service Representative (CSR) to join our growing remote team.

Requirements

  • Minimum of 2 years of experience in customer service, outbound calling, or sales support
  • Strong spoken English with clear and confident communication skills
  • Comfortable working in a high-volume outbound call environment
  • Ability to be politely persistent and results-driven
  • Thick-skinned and able to handle customer pushback professionally
  • Detail-oriented and accountable in documenting information accurately
  • Reliable and consistent in meeting performance expectations
  • Comfortable working independently in a fully remote setup
  • Reliable high-speed internet connection at home
  • Own PC or laptop suitable for full-time remote work

Benefits

  • People-First Culture: Supportive, ego-free, and collaborative environment
  • Work From Anywhere: Flexible hours, fully remote, and deeply connected team
  • Reputation & Trust: Join a respected agency with happy clients
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