Customer Service Representative – Remote in USA

TTEC
Austin, TX
Category Customer Service
Remote
Job Description
As a Customer Service Representative, you will be responsible for resolving escalated or complex calls from customers and providing answers to their questions. You will work remotely and be part of a global team that values diversity and inclusivity.

Requirements

  • 6 months or more of customer services experience
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge
  • Computer experience
  • High speed internet connection (>25mbps)
  • A quiet, private place in your home where you can work without background noise

Benefits

  • Supportive of your career and professional development
  • An inclusive culture and community-minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base wage starting at $13.00 to $16.35
  • Paid time off (PTO) and wellness and healthcare benefits
  • Tuition reimbursement
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