Customer Service Representative (Remote)

Traveling with Tasha
San Antonio, TX
Job Description
We are seeking a Remote Customer Service Representative to assist clients with travel-related questions, planning support, and reservation coordination. In this role, you will help individuals and families navigate the travel planning process while providing clear communication and a positive service experience.

Requirements

  • Respond to client inquiries related to travel planning, destinations, and reservations
  • Assist with coordinating travel arrangements including accommodations, cruises, and vacation packages
  • Provide clear communication regarding booking details, confirmations, and updates
  • Maintain accurate client records and reservation information
  • Research travel options to help clients identify suitable vacation experiences
  • Support clients before and after travel with questions or itinerary updates
  • Stay informed on travel trends, destinations, and supplier offerings

Benefits

  • Flexible scheduling
  • Training and professional development resources
  • Supportive team environment
  • Opportunity to develop knowledge in travel planning and customer service
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