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Customer Service Specialist - Charlotte
West Shore Home
Any Location, NC
Category
Customer Service
Apply for Job
Job Description
As a Customer Service Specialist at West Shore Home, you will support all customer service-related functions in your assigned branch and provide a 5-star experience to customers.
Requirements
Handle high volume inbound and outbound calls, quickly establishing relationships with our customers.
Respond to customer requests for support due to issues relating to products previously installed.
Report customer escalations/emergencies directly to the General Manager and Customer Service Manager.
Benefits
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) plans with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
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