Role OverviewWork as a Customer Service Specialist at CCRC, providing support to parents, providers, and other interested parties. The role involves customer service and communication, document and data management, and clerical and administrative support. The position is fully on-site in an office environment and requires a background check and other clearance requirements.
What You Will Do
Provide customer service and support, manage documents and data, and perform clerical and administrative tasks. The role involves working non-traditional hours, including evenings.
Why It Might Be a Fit
CCRC is a growing organization that offers competitive compensation, robust benefit offerings, and opportunities for learning and professional development. The role is ideal for individuals who are passionate about child, family, and community well-being and are willing to work in a dynamic environment.
Requirements
- Minimum high school diploma or equivalent
- One year of customer service experience
- Ability to work non-traditional hours
- Background check and clearance requirements
Benefits
- Competitive compensation package
- Robust benefit offerings (Medical, Dental, Vision, and Voluntary Life Insurance)
- Basic Life Insurance and Long Term Disability paid for by CCRC
- Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
- Generous Time Off Policy (Vacation and Sick Time, Holidays, and Paid Winter Break)
- Opportunities for learning and professional development, including education reimbursement
- Employee Assistance and Wellness Programs
- 501(c)(3) designation (Public Service Loan Forgiveness)
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