Customer Service Specialist (CSR II)

Resource Label Group
Any Location, WA
Category Customer Service
Job Description
Role Overview

As a Customer Service Specialist, you will play a key role in delivering a consistent, responsive customer experience while supporting efficient execution across the customer service organization.

What You Will Do

You will work closely with customers and internal teams to ensure accurate order processing, timely communication, and smooth coordination throughout the order lifecycle.

Why It Might Be a Fit

This role requires strong organizational and multitasking skills, strong communication and customer service skills, and the ability to work in a fast-paced, team-oriented manufacturing environment.

Requirements

  • 2-3+ years of Customer Service, Sales Support, or manufacturing coordination experience
  • Manufacturing, print, packaging, labels, or related industry experience preferred
  • Exposure to flexographic, digital, RFID, offset, lithographic, or related print technologies preferred
  • Strong organizational and multitasking skills
  • Strong communication and customer service skills
  • ERP/system experience preferred
  • Ability to work in a fast-paced, team-oriented manufacturing environment

Benefits

  • Dental insurance
  • Vision insurance
  • Paid holidays
  • 401(k) or retirement plan
  • Health insurance
  • Life insurance
  • Paid time off (vacation, sick leave)
  • Salary: $25-28/hour
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